Currys PC World and Carphone Warehouse customer data targeted in cyber attack

June 13, 2018
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The owner of Currys PC World and Carphone Warehouse has admitted almost six million of its customers’ bank card details were targeted in a cyber attack.

Dixons Carphone revealed on Wednesday (June 13) that 5.9 million bank card details and 1.2 million personal data records had been accessed by hackers.

The group, which operates stores in Guildford , Woking , Weybridge , Farnborough and Staines , said that while almost all of the bank cards were protected by chip and pin, around 105,000 non-EU cards without chip and pin had been compromised.

The relevant card companies have been notified, but the company said there was no evidence of fraud on the cards as a result of the incident.

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Chief executive Alex Baldock admitted the group had ‘fallen short’ of its responsibility to protect customer data.

He said: “We are extremely disappointed and sorry for any upset this may cause. The protection of our data has to be at the heart of our business and we’ve fallen short here.

“We’ve taken action to close off this unauthorised access and, though we have currently no evidence of fraud as a result of these incidents, we are taking this extremely seriously.”

Dixons Carphone operates stores in Guildford, Woking, Weybridge, Farnborough and Staines
(Image: Nick Ansell/PA Wire)

Dixons said the hack occurred in one of the processing systems of Currys PC World and Dixons Travel stores.

It said the data accessed did not contain PIN codes, card verification values or any authentication data allowing cardholder identification or a purchase to be made.

The group added it did not believe the personal data accessed had left the group’s systems, but was advising those affected on protective steps they should take.

It said it had called in cyber experts and the police and added extra security to its system since the breach.

Article source: https://www.getsurrey.co.uk/news/surrey-news/currys-pc-world-carphone-warehouse-14778224


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