Ash water main burst floods garages and gardens and leaves residents without water

September 13, 2017
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Households in Ash have been left without running water while residents saw their gardens and garages flooded after a water main burst in Manor Road.

Residents began reporting low water pressure in the village from 5.45am on Wednesday (September 13).

One Ash resident told Get Surrey her family of seven had been left without water: “We have no water and no information either,” she said.

“With five children, it’s a bit of a nightmare. Relying on bottled stuff [water] for now but the loos won’t flush and nothing is coming out of the taps.”

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South East Water confirmed the burst on Twitter: “Sorry! We’re aware of a burst in Manor Road and a team are repairing. We’ve rezoned your supply and should be back shortly.”

Running water was restored for most customers on Wednesday morning but the company said 20 households might be left without water until repair works are fully completed.

12-inch main burst

South East Water distribution manager Paul Mann said: “We were alerted to a burst water main at Manor Road, Ash, at around 5.30am and a technician was sent to investigate.

“Unfortunately, the burst has caused some water to build up in the gardens and garages of nearby properties.

“We have redirected water supplies to as many customers as possible. However, we believe 20 customers will be without water while we carry out the repair. Customers who now have water supplies may also be suffering from low pressure.

“Our crew is on site and has found two sections of a 12-inch main have been damaged. Repairs on the damaged pipe will begin shortly.”

He added:”We apologise to residents who are currently without water while we repair the damaged water main.

“Inevitably sometimes these pipes and connections fail, but we work around the clock to repair them as quickly as possible.”

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Article source: http://www.getsurrey.co.uk/news/surrey-news/ash-water-main-burst-floods-13613386


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